Here is the English version of the Terms of Service. As with the Chinese version, no raw URLs are placed inside sentences—link the words "Refund Policy" using the editor's insert-link button.

OKCCN Terms of Service

Welcome to OKCCN (the "Site," "we," or "us"). The Site primarily provides plugins, extensions, and related technical support for community software such as XenForo and Invision Community.

By using the Site, you confirm that you have read, understood, and agree to these Terms. If you do not agree, please stop using the Site.

1. Description of Services

The Site mainly sells digital products developed by us or sold under lawful authorization, including plugins, themes, applications, and licenses.

Product features, compatible versions, prices, license scope, support period, and update period are as shown on the relevant product page and order page.

The Site may also provide forums, a resource center, and customer support. Posts, comments, and suggestions made by users do not constitute an official commitment by us regarding product functionality.

2. Accounts and Eligibility

Some features require a registered account. You must provide true and accurate information and keep your account and login credentials secure.

You are responsible for any loss caused by failure to safeguard your account, email, or password. Please contact us promptly if you discover any unauthorized use or other security issue.

You must have the legal capacity to enter into contracts under the laws of your jurisdiction. If you purchase on behalf of an organization, you represent that you are duly authorized to do so.

3. Orders, Pricing, and Payment

Prices are as finally shown on the checkout page and may change due to currency, taxes, discounts, or promotions.

Online payments may be processed by third-party payment providers. Any taxes, currency conversion fees, or payment channel fees are as shown on the checkout page and by the payment provider.

After successful payment, you will receive the corresponding download access, license, or account benefits.

We reserve the right to cancel orders, suspend delivery, or revoke licenses where we identify obvious pricing errors, fraud, payment abuse, or other violations of these Terms.

4. License and Usage Restrictions

Unless otherwise agreed in writing on the product page, digital products are generally granted under a non-exclusive, non-transferable, non-sublicensable, and revocable license.

The number of licenses, applicable domains, number of sites, and usage period are as stated on the specific product page and license description.

Without written permission, you may not:

• Resell, sublicense, rent, lend, or publicly distribute the products;

• Share, sell, or publicly disclose license keys;

• Remove or modify copyright, trademark, or other proprietary notices;

• Crack, bypass, or interfere with license verification mechanisms;

• Upload the products to pirate sites, sharing platforms, or other unauthorized channels;

• Use the products for any unlawful or infringing purpose, or in violation of any third-party terms of service.

If you breach the license terms, we may immediately suspend or terminate the license, generally without a refund.

5. Delivery

Digital products are usually delivered automatically after successful payment through account download access, license activation, or other electronic means.

Delivery issues caused by an incorrect email, domain, or account information provided by you shall not be deemed a failure of delivery on our part.

Inability to install or use the product due to your own server environment, network conditions, software versions, theme conflicts, other plugin conflicts, or configuration errors shall also not be deemed non-delivery.

6. Refunds

Because digital products can be downloaded, copied, and used once delivered, and except as provided in these Terms or as required by applicable law, orders that have been successfully delivered are generally not eligible for a no-reason refund.

A refund may be requested within fourteen (14) days from the date of successful payment in any of the following cases:

• Duplicate charges for the same order caused by us or the payment system;

• Payment succeeded but the product was not actually delivered, and this is confirmed to be an issue with our system or performance;

• The product page materially misrepresents core functionality, and the product clearly lacks the promised core capabilities;

• The product has a serious defect that makes its core functionality entirely unusable, and we are unable to fix it within a reasonable time;

• Other cases where a refund is required by applicable law.

Refunds are generally not provided in the following cases:

• Change of mind, non-use, no longer needed, or mistaken purchase;

• Failure to read the product features, compatible versions, or license description;

• Inability to use the product due to server environment, software versions, or conflicts with third-party themes, plugins, or custom code;

• Inability to use the product due to installation, configuration, or operational errors;

• Failure to provide necessary error logs, system information, or other reasonable troubleshooting materials;

• The product page has clearly stated that a version, environment, or feature is not supported;

• Violation of the license agreement, including cracking, key sharing, resale, or unauthorized distribution;

• Requests made after the fourteen-day period;

• Requests based solely on third-party software updates, discontinuation, or interface changes.

When requesting a refund, you should contact us through the Site's support channels and provide the order number, purchase account or email, reason for the refund, a description of the issue, and any necessary screenshots or error logs.

We will review the order, delivery status, license usage, and related issues. Approved refunds will be returned via the original payment channel or a method supported by the payment provider.

Once a refund is approved, the related license, download access, update access, and technical support eligibility may be revoked.

Full rules are governed by the Site's separate "Refund Policy" page. These Terms do not limit any mandatory rights you may have as a consumer under applicable law.

7. Support and Updates

The scope of technical support, response method, support period, and free update period are as stated on the product page.

Technical support generally does not include:

• Development or maintenance of third-party themes or plugins;

• Server configuration or hosting services;

• Custom development unrelated to the product's original features;

• Issues caused by user modifications to the code;

• Software versions or environments that are no longer supported.

We do not guarantee that products will remain permanently compatible with all future versions of third-party software, nor that they will meet all of your specific requirements.

8. User Content

You are responsible for the posts, comments, attachments, and other content you publish on the Site.

User content reflects only the views of its author and does not represent our position. We do not guarantee the accuracy, completeness, or usefulness of user content.

You must not post content that is false, defamatory, abusive, hateful, harassing, obscene, threatening, invasive of privacy, infringing of intellectual property, or otherwise unlawful.

We reserve the right to remove violating content and to restrict or terminate the relevant account as appropriate.

9. Disclaimer

To the maximum extent permitted by law, the Site and its digital products are provided on an "as is" and "as available" basis.

We do not warrant that the service will be uninterrupted or entirely error-free, nor that the products will be compatible with all server environments, themes, plugins, applications, or third-party software.

We are not liable for any loss arising from installation, configuration, third-party software conflicts, server failures, network interruptions, data loss, force majeure, or unauthorized modification of the products.

To the extent permitted by applicable law, our total liability for any given order generally shall not exceed the amount actually paid for that order.

10. Third-Party Services

The Site may use third-party services for payment, login, cloud storage, email, analytics, and more.

Third-party services are governed by their own terms and privacy policies. We are not responsible for the interruption, limitation, data handling, or other independent actions of third-party services.

11. Cookies and Privacy

The Site may use cookies to maintain login status, distinguish users, remember preferences, and provide a personalized experience.

How personal information is collected, used, and protected is governed by the Site's Privacy Policy and cookie-related notices.

12. Termination

If a user violates these Terms, the license agreement, or applicable law, we may suspend or terminate that user's account, download access, license, and technical support.

Termination does not affect payment obligations, intellectual property liabilities, or other provisions that by their nature should survive termination.

13. Changes to the Terms

We may update these Terms in response to changes in our business, the law, or our services.

Updated Terms will be published on the Site. Continued use of the Site constitutes acceptance of the updated Terms.

For material changes, we may notify users through on-site notifications, email, or by requesting re-confirmation.

14. Contact Us

If you have questions about orders, licenses, refunds, privacy, or these Terms, please contact us through the support channels published on the Site.