Privacy Policy

This Privacy Policy explains how OKCCN (the "Site," "we," or "us") collects, uses, stores, and protects your personal information.

By using the Site, you confirm that you have read and understood this Policy.

1. Information We Collect

Depending on the features you use, we may collect the following information:

• Account information: username, email address, password (stored in encrypted form), avatar, profile details, and similar data;

• Transaction and license information: order number, purchased products, license status, invoice-related information, and identifiers necessary to complete payment and fulfillment (generally not including full card numbers);

• Technical and log information: IP address, browser type, device information, access time, page paths, and Cookie or local storage identifiers;

• Communications: content you submit through forms, tickets, private messages, comments, or similar channels;

• Third-party login information: if you sign in with a third-party account, we may receive public profile data provided within the scope of your authorization, such as nickname, avatar, and a unique identifier.

2. How We Use Information

We use the information above to:

• Create and manage accounts and provide community and store features;

• Process orders, deliver digital products, verify licenses, and provide after-sales support;

• Protect security, including fraud prevention, abuse prevention, and troubleshooting;

• Send necessary notices related to transactions and account security;

• Send marketing or announcement emails where required by law or with your consent (you may unsubscribe at any time);

• Improve our products, analyze site usage, and fulfill legal obligations.

3. Payments and Third-Party Services

Payments may be processed by third-party payment providers or Merchants of Record. In such cases, payment details, billing information, certain tax information, and buyer information may be collected and processed directly by that third party and governed by its own privacy policy.

We may receive information necessary for fulfillment, such as payment success status, transaction identifiers, and email address, but we generally do not store your full card details.

The Site may also use third-party services for hosting, email, analytics, login, and similar purposes. These providers process data only as necessary to provide their services and are subject to applicable agreements.

4. Cookies and Similar Technologies

We use cookies and similar technologies to maintain login status, remember preferences, protect security, and understand how the Site is used.

You may manage cookies through your browser settings. Disabling certain cookies may cause some features to become unavailable. Cookie notices and consent settings are governed by the Site's cookie notice or settings page.

5. Information Sharing

We do not sell your personal information.

We share information only in the following cases:

• With necessary service providers to complete payment, delivery, email sending, or similar functions;

• With your consent, or at your request;

• To comply with laws and regulations, respond to lawful process, or protect the rights and safety of the Site, users, or the public.

6. Cross-Border Transfers

Our servers or those of our service providers may be located outside your country or region. In such cases, we will take reasonable measures and require relevant providers to protect your information in accordance with applicable law.

7. Retention Period

We retain information for as long as necessary to fulfill the purposes for which it was collected, or for a longer period where required by law, such as for transaction and financial records.

After an account is deleted, certain anonymized or aggregated data, and records that must be retained by law, may continue to exist.

8. Security

We take reasonable technical and organizational measures to protect information. However, transmission and storage over the Internet cannot be guaranteed to be absolutely secure.

Please keep your account password secure and do not disclose verification codes or license keys to others.

9. Your Rights

To the extent permitted by applicable law, you may request access to, correction of, or deletion of your personal information, restrict or object to certain processing, or withdraw consent. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

You may manage some preferences in your account settings, or submit a request through the Site's contact channels. We may need to verify your identity before processing the request.

If you are located in the European Union, the United Kingdom, or certain other regions, you may also have the right to lodge a complaint with a supervisory authority.

10. Children's Privacy

The Site's services are primarily intended for businesses and individuals with full legal capacity, and are not directed at children.

If we become aware that we have collected personal information from a child without parental or guardian consent, we will delete the relevant data as soon as practicable.

11. Policy Updates and Contact

We may update this Privacy Policy and publish the updated date on the Site. For material changes, we may notify you through on-site notices or by requesting re-confirmation.

For privacy-related requests or questions, please contact us through the Site's private message, support channels, or the contact email published on the Site.